Am si primit raspuns, bun suport au si cei de la godaddy (pana acum suportul de la hostgator si namecheap erau in top din punctul meu de vedere):

We would be happy to request a refund for your order. However, we will need you to first cancel the item(s) in question within 45 days of the purchase or renewal date. Once canceled, please reply to this email and we will submit your refund request.
S`a rezolvat cred, astept de acum refund`ul.