Informatii privind retrageri pe MasterCard

Cum cardul meu primar este MasterCard, am fost putin frustrat cand singura posibilitate de retragere este prin card VISA. Am incercat sa comunic problema departamentului de suport, si raspunsul a fost urmatorul:

"Please be advised that although we intended to include MasterCards in the
withdrawal facility, unfortunately unexpected problems arose and we had to
limit this feature to Visas while we are trying to resolve the issue with
the MasterCard company. So please note that at this moment you could only
withdraw your money to a Visa; however, we realise that it is inconvenient
for many customers, and for this reason we are working hard to re-introduce
withdrawals to MasterCards, too. I apologise for any inconvenience this may
cause in the meantime, but regretfully I am unable to give you a timeframe
as for when you can withdraw funds to your MasterCard."

Am primit acest mesaj la sfarsitul lunii octombrie 2007, asa ca nu ma astept sa se rezolve ceva in viitorul apropiat.